on 20-08-2020 18:17
on 20-08-2020 18:18
You'll need to call customer service to change it Guide: Coronavirus Community Help and Support
on 20-08-2020 18:19
Contact O2, numbers in this Guide: Coronavirus Community Help and Support and give them details of what you bought and when, see if they can help, @Charlie2000
on 25-08-2020 17:06
Hi @Charlie2000 , how are you getting on with this? Did you manage to get the email query resolved since you last posted?