Solved: Tariff question

Rolaz · ‎19-08-2020

Hello, I wanted to ask, if I top up now, will it consume my balance directly for tarif?

I am only interested for the data internet, nothing else, and last time had issues I add 10£ and it went directly to 0£ because of tarrif.

Should I worry now or I can top up?

Is there any other way to pay only for bolt on? (data internet)

MI5 · ‎19-08-2020

@Rolaz

If you are on a big bundle, your top up will be exchanged for allowances which includes calls, texts and data.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-08-2020

@Rolaz

If you are on a big bundle, your top up will be exchanged for allowances which includes calls, texts and data.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎25-08-2020

Hey @Rolaz hope this helped and you could sort out your issue.

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