Will not give me access to my O2

[poppy3]

It lets me log in and then says My O2 is not available to me yet. Yet I got a new phone in June. I need to add bolt ons on as I’m going to America in 2 days. Thanks 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202