My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9641 Views
  • 1 replies
  • 1 kudos

Coverage in the Caribbean

We have the ultimate package for roaming, it covers the USA, I would like to know what Islands in the Caribbean this package covers , islands most interested in are :- Labadee/ Haiti, Puerto Rico, St Maarten, St Lucia and St Kitts. Can anyone help?

47Eric by Level 1: Joiner
  • 806 Views
  • 2 replies
  • 0 kudos

PAC Code

Good morning, where do I find my PAC code?

Mart12 by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

Bill

Hi there, I was hoping you could help advising me how I would go about leaving 02 and going to a different provider. My phone bill has increased to nearly £90 for an old phone where I can get a brand new phone for half the price. I would like to requ...

Lauren29 by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

pay a bill

Hi, my credit score is compromised as it says I have an outstanding bill for O2 for £50.00 which hasn't been paid for 4 months. I have no idea what this is as I was told all accounts with you had been settled.Can you cancel or tell me what I need to ...

RobCullum by Level 1: Joiner
  • 259 Views
  • 1 replies
  • 0 kudos

Pay off phone

Hi, how can I pay off my remaining phone bill

Gracie96 by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Resolved! Phone

Hi I need help getting into my account 

Sleep44 by Level 1: Joiner
  • 329 Views
  • 3 replies
  • 0 kudos

Bank details

How do I provide bank details to receive a refund?

Ty4 by Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Replacement sim

I’ve lost my phone and need to order a replacement SIM card could I go in store even though the account isn’t in my name? (I pay the bill and it’s connected to my email)

Quba by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Login issue

How to login to my o2 with login code ? 

Tamao by Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Login denied

I’ve tried to login to my o2 to see my bills and despite correct login details I get an access denied message on the app and desk top

Dom8 by Level 1: Joiner
  • 1519 Views
  • 9 replies
  • 0 kudos