My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 7862 Views
  • 1 replies
  • 1 kudos

Bill

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My last bill

I just got my last bill £30!!!!

KasiaP by Level 1: Joiner
  • 136 Views
  • 1 replies
  • 0 kudos

Resolved! phone bill

Hi I am the parent of the phone user (my daughter). I pay the bill. However my daughter now works on board a cruise ship in AmericaWe were shocked to receive a huge bill!As I am not technical, I am unable to understand how to sort. Unfortunately, my ...

LJI by Level 1: Joiner
  • 185 Views
  • 1 replies
  • 0 kudos

Resolved! sharer plan

Hi can i speak to somebody please?

Justme1 by Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

Resolved! change of address

Change of address

436145 by Level 1: Joiner
  • 140 Views
  • 1 replies
  • 0 kudos

Resolved! Direct deb

Where is the option to change my bank detalis? I want it to change my account number for DB

Reszeczka by Level 1: Joiner
  • 152 Views
  • 1 replies
  • 0 kudos

Resolved! Moving number to a new account

My phone has been under my fathers account since I was a kid, I would like to move my number to my own account while also upgrading and I was wondering if that was possible?

SamB05 by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Stolen phone/SIM & no way to access account or pass security checks

Background:I live in South Africa and my phone with O2 physical SIM was stolen last week. I now need to obtain a SIM and send it to myself (my family) before forwarded to SA via courier. Issues:After 4 hours wasted on three calls to O2 and a Twitter ...

marcofoo by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to access My02

I am trying to get into my 02 to access my E Sim, however for the security check it only gives me the option to receive a text from either my old phone number (not in use) or my new one that I can’t yet access as I need the sim.

NathanG by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos