cancel
Showing results for 
Search instead for 
Did you mean: 

Why doesnt my 5G SIM work (Wimbledon)

SarahJayneAgain
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Why doesn't my 5G SIM work? Do I have to wait? Is it not activated yet? My old 4G SIM works in my new phone, but the phone is 5G ready and I thought I would get 5G
Message 1 of 4
1,020 Views
3 REPLIES 3

SarahJayneAgain
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Why can't I get 5G? I have 5G SIM and 5G phone? (Wimbledon)
Message 2 of 4
1,017 Views

MI5
  • 150380 Posts
  • 641 Topics
  • 28639 Solutions
Registered:

@SarahJayneAgain 

You need to do a sim swap startingg with your old sim card Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
1,014 Views

madasaf1sh
Level 78: King of Kings
  • 11746 Posts
  • 64 Topics
  • 3183 Solutions
Registered:
@SarahJayneAgain

5G isnt available everywhere and Wimbledon is classed as patchy coverage basically it covers All England Tennis Club and a few roads.

Best way to check is by going to : https://www.o2.co.uk/coveragechecker
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
1,008 Views