This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Why doesnt my 5G SIM work (Wimbledon)

SarahJayneAgain
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-11-2020 11:18

on ‎19-11-2020 11:18

Why doesn't my 5G SIM work? Do I have to wait? Is it not activated yet? My old 4G SIM works in my new phone, but the phone is 5G ready and I thought I would get 5G
Message 1 of 4
845 Views
0 Kudos
3 REPLIES 3

SarahJayneAgain
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-11-2020 11:19

on ‎19-11-2020 11:19

Why can't I get 5G? I have 5G SIM and 5G phone? (Wimbledon)
Message 2 of 4
842 Views
0 Kudos

MI5
Level 94: Supreme
In response to SarahJayneAgain
  • 144204 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

on ‎19-11-2020 11:21

on ‎19-11-2020 11:21

@SarahJayneAgain 

You need to do a sim swap startingg with your old sim card Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
839 Views
0 Kudos

madasaf1sh
Level 76: Forum Legend
In response to SarahJayneAgain
  • 10143 Posts
  • 55 Topics
  • 3006 Solutions
Registered:

on ‎19-11-2020 11:47

on ‎19-11-2020 11:47

@SarahJayneAgain

5G isnt available everywhere and Wimbledon is classed as patchy coverage basically it covers All England Tennis Club and a few roads.

Best way to check is by going to : https://www.o2.co.uk/coveragechecker
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 4 of 4
833 Views
0 Kudos
Top