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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 10019 Views
  • 1 replies
  • 1 kudos

Resolved! text messages

my text messages are nor being delivered 

bobby1948 by • Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

+18 protection

Hello! I cant access my webpage due to be listed as a +18 website. It directs me to o2 and then when I try to check if I have protection for age restriction it says its off. So it should let me see the website but it does not. I have search everywher...

Lunalb by • Level 1: Joiner
  • 952 Views
  • 5 replies
  • 0 kudos

Resolved! Obtaining my old phone number

Hi,I have just purchased a new phone with a new sim contract with o2, and therefore I have received a brand new phone number.However the last phone I had was still an o2 contract but my it was in my mother’s name.I am wondering is it possible for me ...

Reece4 by • Level 1: Joiner
  • 681 Views
  • 1 replies
  • 0 kudos

Adding a discount code

I need help adding a blue light discount onto my account. I lost the instructions from 02 but have the password. Just can’t find out how to go about adding it.

Scam

From 447984770801 wants details from me to [link removed for safety]. Is this a scam?

FAW by • Level 1: Joiner
  • 579 Views
  • 2 replies
  • 0 kudos

Resolved! Charging a iPhone 11

Just got my new iPhone 11 but how do you charge it ? Got a lead but no plug

FJJ by • Level 1: Joiner
  • 647 Views
  • 2 replies
  • 0 kudos

Resolved! tracking an order

Its telling me to go to my 02 to the "my orders" section to track the order but the only option is "track my order" and when you go into it it says go to "my 02" again??

AP4RR by • Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos
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