My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8721 Views
  • 1 replies
  • 1 kudos

Network

Can anybody tell me what network does O2 use?

Alge by Level 1: Joiner
  • 562 Views
  • 3 replies
  • 0 kudos

Resolved! Recent calls

Am I able to look at recent calls on line. I can see all usage up to the date of my bill but wanted to see itemised numbers since then

Petrt1962 by Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Connecting to MyO2 via S10

Hi all Trtying to connect to MyO2 via Samsung Galaxy S10 but keep getting this error Failed to connect to myo2mw.o2.cu.uk/**.***.***.**(port***) from/***.***.*.**(port*****) after 20000ms Only activated the sim card thius evaning Ian

Suggy50 by Level 1: Joiner
  • 2335 Views
  • 16 replies
  • 0 kudos

Resolved! PAC code request for multiple numbers on myo2

I have 2 numbers, looking to get the PAC codes for them but cannot find the option even after clicking the links i have been guided to. Sends you into an endless loop.Can anyone help please??

M_H2 by Level 1: Joiner
  • 2913 Views
  • 1 replies
  • 0 kudos

Resolved! Turn off auto renewal for extras

I’m wondering how to turn off auto renewal for extras for Disney+ and I can’t see it anywhere in my 02

Rmify by Level 1: Joiner
  • 3882 Views
  • 8 replies
  • 0 kudos

Resolved! Unknown OTAC message

I received a strange message from o2 with OTAC number. I never requested it.

Jacklin by Level 1: Joiner
  • 2449 Views
  • 3 replies
  • 0 kudos

Resolved! Data

Good morning my date isn’t working I’m in Tenerife Spain

No 4g

I changed my phone bill date and resumes service now my phone has no 4g and her. I try call out if just cuts off

Annec by Level 1: Joiner
  • 390 Views
  • 2 replies
  • 0 kudos

Smart watch free gift

Ordered a Samsung s20 and was told there would be a free smart watch as a gift. I have received the phone but no gift how do I receive this?

rob84 by Level 1: Joiner
  • 534 Views
  • 2 replies
  • 0 kudos

Put my phone in my name

HelloMy phone which I have had for over 20 years has always been in my husbands name. Sadly he died in June this year. I would like to put the phone in my name. I have searched the O2 website and I can't find out how to do this or how to contact O2, ...

MaggieII by Level 1: Joiner
  • 461 Views
  • 3 replies
  • 0 kudos