Why can't I access my O2

[Sean18]

Why can't I access my O2

[Oxonian]

@Sean18 

Issues with O2 accounts are widespread at the moment as they transition between customer management systems. 

I would give it until Monday and then try online at :-

https://mymobile.o2.co.uk/

You could also try again on the app - try deleting it, restarting your handset and then reinstalling the up to date version of the app.

If that does not work, you need to contact O2. Messaging on social media is one way :-

Facebook : https://o2uk.co/O2CFB

"X" (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

Or you can call on 202 or 0344 809 0202. 

A complete schedule of how to contact O2 is in :-

Guide: How to find help & contact O2 

[Oxonian]

@Sean18 

I should have added that those 'phone numbers are for use if you are a contract customer ; they are 4445 or 0344 8090222 if you are on PAYG. 😀