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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8702 Views
  • 1 replies
  • 1 kudos

Login

I can't login

Paby by • Level 1: Joiner
  • 651 Views
  • 3 replies
  • 0 kudos
Jmjl87 by • Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Transfer number

Hello. I’ve recently joined O2 and have transferred my number from my Three account. Can you tell me how long it will take for my old number to activate on my new sim?

J-WH1279 by • Level 1: Joiner
  • 376 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to pay bill

Hi there. I cancelled my direct debit and have been billed £9.30. I am unable to log into my02 and am now living i. Australia so would like to pay the bill

Ssimon by • Level 1: Joiner
  • 483 Views
  • 2 replies
  • 0 kudos

Sign in

Cannot sign in on the app

Daniel21 by • Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Resolved! Volt O2

When will I be charged for using Volt 02

Resolved! leaving 02

im wanting to move to a new provider and my 02 contract is fully paid off, is there anything I need to do? I have nothing else to pay on my contract so do I need to tell them I'm not renewing?

JoeS1 by • Level 1: Joiner
  • 700 Views
  • 2 replies
  • 0 kudos

new sim card

hi the police has taken my phone could use send a new simcard out i have some important calls regarding my mental health i have coming up

Anonymous by • Not applicable
  • 277 Views
  • 1 replies
  • 0 kudos

customer services

hi, i cancelled my contract today,but i was upset at the time,due to the problems i was having withe my phone and trying to speak to someone,is it to late to change my mind and continue with 02 kr mr roy socker

I can't use MY O2

I have an O2 account and I'm using the network, but I can't access My O2. I can't use it on the app or the web, so I can't check detailed information such as my bill history.

Andrew241 by • Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos
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