Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Not letting my log on to my 02

Hi its not letting me log in to my o2 to view my bill and data usage

Resolved! Change payment date

I want to change my payment date

Extra charges

Hello, I have £17 worth of extra charges on my mobile bill and I have no idea what all these purchases are for?

Resolved! Cancelling my contract early

Due to the forthcoming price increases, I am considering moving to another provider. However, my contract does not end until September this year. What are the penalties for doing this?

Last bill

Give me my last bill

about my account price

speak to agent

Resolved! Amazon Prime

How do I redeem Amazon Prime 6 months free? You don't make it very easy. Funny that. Thanks Tom

Can't login to my 02 app after waiting more than 48 hours

hi i am a new customer of Volt Bundle here, just received my o2 sim 4 days ago, but since then, I can't log in to my o2 app for some reason it told me to wait 48 hours. weirdly I can log in with the same credentials on the website, can anybody advise...

My 02

Been months and still can't access the app a window always pops up telling me I have 48 hours to wait. My data runs out in less than 3 weeks. I need to access my 02 to track data usage.

Bill

I've been charged VAT in my last bill, I don't know why it has beeen charged.Moreover,i was supposed to get 6 months of free amazon music, but i've been charged for it this month.I need refund for this,and don't want to use Amazon music as an extra f...

O2

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