My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8317 Views
  • 1 replies
  • 1 kudos

My o2 account

I have been unable.to log in to my o2 account for a while

O2 credit default needs to be taken off urgently

Hi guys, I urgently need a default taken off my account from 3 years ago. I’m no longer with o2 and have a perfect payment record. However there was a last payment that o2 didn’t make me aware of. They accepted liability and credited my account howev...

KA2308 by Level 1: Joiner
  • 3394 Views
  • 16 replies
  • 0 kudos

Resolved! Billing me for something I never approved or use

Good day, You are billing me with monthly payment for something I have never approved or ever used. My account number on the email is: given when in chat Please discontinue this immediately. I cannot go onto the phone to do this as I do not have the ...

PL2 by Level 1: Joiner
  • 435 Views
  • 2 replies
  • 0 kudos

I have a new phone on order

I have a new Iphone 15 on order but I have made a mistake 

Langers by Level 1: Joiner
  • 379 Views
  • 4 replies
  • 0 kudos

Logging into my o2

I can’t log in to my o2 

Matt37 by Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

Trying to pay a bill

I am trying to pay a bill however I am abroad and cannot phone I also cannot log into my 02 account

bassett by Level 1: Joiner
  • 381 Views
  • 3 replies
  • 0 kudos

Login issues

Hello, my phone number is (REMOVED) and my email address is (REMOVED) its been more than 36 hours and im still unable to log in to my account

Sofia_ by Level 1: Joiner
  • 311 Views
  • 2 replies
  • 0 kudos

Change date of direct debit

Hi how do I change the date of my direct debit? I want it to come out 1st of the month?

Christie by Level 1: Joiner
  • 428 Views
  • 3 replies
  • 0 kudos