We were%20not%20able%20to%20process%20your%20latest%20bill

[SEM]

Text message

[SEM]

Update:
O2: We were not able to process your most recent bill. Your O2 services will be disabled unless your details are updated via: https://o2help-new.com

I received this message, I think it is fraudulent?

[Cleoriff · Accepted solution]

Hi @SEM 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Edited to give correct advice.

[MI5]

@SEM 

It's a well known scam. 
Ignore and block the number. 
Do not follow the link or enter any details. 
O2 never text from a mobile number.