Want to pay but need you to unblock
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on
02-07-2024
16:21
- last edited on
02-07-2024
17:15
by
Mike_T
Hi, i have not pay my bill and my number is not working. Please could you provide me how can i make payment without accesing myo2 as when restarting the account the code is needed goes into my number via msn that I am not receiving as the number is blocked. How can I solve it when I can only make transfer via payment but need to get a message but the phone needs to be unblocked. ************
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
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on 02-07-2024 17:20
Hi @Kasia555
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Call using Skype Guide: A Guide to Skype
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 02-07-2024 17:39
Set up a direct debit to avoid any further issues Guide: How to Pay Your Bill (Airtime & Device Plans)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

