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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Data Roaming

Hi My data has recently stopped working and when I am out I am unable to use mydata

Order queries

I have received a text message saying my order was received for an order I did not make NC77914512. Going into my o2 it's for a Samsung galaxy s10.

Switch from pay monthly to pay as you go

I need to transfer my O2 number to a pay as you go sim. I have this sim now just need support moving the number

Final bill

Please could i pay my final bill. There is no section to pay this online on the MyO2 website, despite it telling me to go to the Myo2 website to pay this in the letter I have received.

Resolved! Code

My network has been shut down due to my bill i thought it went out monthly but it doesn't i need to log in to myo2 and pay but sending a code via text isn't working as my phone has been shut down how do i pay to get it back

Resolved! Change number on my account

Need to add my number to my account

Resolved! How to save rewards

O2 seems unnecessarily complicated. Takes me half an hour to do anything including finding these boards. Always go round in circles forever signing into things and can never find anything. Every step is whole big question and answer. My next question...

Can’t get logged in to my o2

My o2 won’t let me log in

trying to sign in

Hi, I set up an account under email beckjosh7**Personal info** and purchased 2 e-sim only contracts. When trying to log in so that I can set up the e-sims it asks me to provide the code sent to one of the new numbers. However I dont have access to th...

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