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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

I HAVE CANCELLED MY ACCOUNT ALREADY

Hi,I cancelled my account after my contract ended and last month I had reminded your online staff that I had ended my contract and already left, your staff said that was a system problem and refunded me, but I still received your bill this month, why...

Resolved! cancellation of contract

I represent a customer of yours Mrs J moran. She is elderly and has no use for this telephone. How do I/WE CANCEL HER CONTRACT

Resolved! locked sim

hidid a system update. Android phone wants the sim unlocked. I don't know the number. tried to access my o2 account but cannot receive the texts to verify my account as I cannot get into my phone. Don't know my security password so cannot answer that...

Resolved! transfering an account or phone number

My son will soon be 18 and i would like to transfer his phone number and account to his own account, is this possible or do we start a separate o2 account and cancel the original one?

lindakosciaPersonal info

I have cancelled my contract and paid the outstanding billI want to check you will not take any more from my card

Resolved! O2 switch up

So I have o2 switch up? It says I do on upgrade options but won’t let me click it as an option

Resolved! cancel contract

i want to cancel my contract

Resolved! Autistic Help and Disability Rights in UK

I am autistic and dyslexic, and I find o2 AI Blot impossible to work with. I need a human person to talk to, not a BLOT that does not answer my question. UK Banking solution makes it easy for disabled autistic people to speak to humans. Going round a...

Resolved! Leave o2

I would like to leave O2

Resolved! Wrong data being shown, not what is in the contract.

Good afternoon, Not a good start off of o2, I was basically forced to get a sim only contract when I was sorting out my virgin media contract, well I haven't even received my sim and there are already problems. 1st. The app was down, wouldn't let me ...

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