My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8677 Views
  • 1 replies
  • 1 kudos

Upgrading Switch Up

Hello, I have been on my O2 account looking to upgrade to the iPhone 15 Pro Max. However, my account says that I have the O2 switch up which will let me swap my current phone for a new one. It also says "It doesn't matter how long you've got left on ...

Abbey4 by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Resolved! No cellular network

Hi.I chose new device plan. And I don't have now access to my O2 network on my phone.

Resolved! LOST MY SIM

How can I get a replacement

Dilip by Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on

How to cancel it

Kaja by Level 1: Joiner
  • 369 Views
  • 2 replies
  • 0 kudos

tariff

i want the 10 pound package

MK66 by Level 1: Joiner
  • 296 Views
  • 2 replies
  • 0 kudos

Broken contract phone

My contract phone is broken and I'm not sure if I have insurance 

AW11 by Level 1: Joiner
  • 383 Views
  • 3 replies
  • 0 kudos

Resolved! address change

I would like to change my address

darg1968 by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

My account

Why is there a problem with my account when trying to order a phone 

Mce123 by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Can’t access both phones on account

I have an o2 account and always use the APP to pay mine and my husband’s phones. Now when I log on, my phone isn’t there anymore and I’m faced with this message “We've updated our systems and some mobiles no longer show in your account view The accou...

DanBurt73 by Level 1: Joiner
  • 1303 Views
  • 4 replies
  • 0 kudos