My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 11547 Views
  • 1 replies
  • 1 kudos

Number transfer from another network

Hi, I am transferring my number from another network to O2. I was told yesterday that I can use my old number today. However when I was login into my O2 to top up. The only option for security check is to send the code to the temporary number. But th...

Calvin1 by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Changing name on contract

Can I change this contract into my daughters name as it is her phone and she pays for the contract

Paul_1 by Level 1: Joiner
  • 635 Views
  • 3 replies
  • 0 kudos

no service

Hey, my phone has no service! I've tried restarting my phone and taking the sim card in and out. I can't log in to my account because it's asking for a verification code which i can't receive because i have no signal to receive texts! Please help!

Access my account without a mobile device

I got a new mobile phone last night. I received an email with an order number for a new eSIM. No instructions were given in that email that I had to log into my account and photograph the QR code.I left for work this morning and only then realised th...

Noo by Level 1: Joiner
  • 673 Views
  • 1 replies
  • 0 kudos

Switch up

It says on my extras that I have switch up ! How can I use it 

Jrm by Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Telephone Call claims to beO2

I believe I am being asked for details I am not willing to give for a discount I have emails ,which can attach

Nala by Level 1: Joiner
  • 243 Views
  • 1 replies
  • 0 kudos

Cannot ring out

Unable to make a phone call or text

Sand by Level 1: Joiner
  • 267 Views
  • 1 replies
  • 0 kudos

lost sim and want to cancel my o2

i have lost my sim, left England and will not be returning. I want to cancel my monthly payment but o2 are not making it easy... What can i do?

Rearrange delivery

My new phone was to be delivered today but no one was home. Please advise how I can get this

Leighvi by Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming question

How to enable roaming or is it automatically done once i land in EU? (O2 pay as you go 15£ package)

Dee_Gray by Level 1: Joiner
  • 265 Views
  • 1 replies
  • 0 kudos