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Virgin Media and Disney plus

GraemeScott
Level 1: Joiner
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Slight blunder in my part, and I’m wondering what to do next.

I’ve just switched to o2 through Virgin Media and I had to pick an extra. I already have a Disney Plus account, but wanted to take advantage of the 6 months free offer to save a few pennies. Unfortunately with the one chance you get to enter an email (it doesn’t event ask you to confirm your email in a second text box) I made a single character typo on my registration email. I can log in to Disney Plus with the erroneous email, but can’t change it as it sends a confirmation code to the wrong address.

Is there any way I can correct this, or start over?

Many thanks; Graeme.

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MI5
Level 94: Supreme
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@GraemeScott 

You need to contact Disney so they can correct your login details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127410 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@GraemeScott 

You need to contact Disney so they can correct your login details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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GraemeScott
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Fair enough. I suspected as much.

Thank you for the reply. slight_smile

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