Solved: View my bull

Wegone · ‎14-04-2018

Unable to view my bill. Always takes me on a loop to sign in again, then says there’s a problem, then takes me back to my 02. Frustrating. Any ideas?

Cleoriff · ‎14-04-2018

@WegoneTry clearing cache and cookies. Or even try a different browser. I have just tried mine. Working on FF on PC and Chrome on mobile.

If still having problems (using mobile) leave it for a while and reboot the phone. It may just be a small glitch

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎14-04-2018

@WegoneTry clearing cache and cookies. Or even try a different browser. I have just tried mine. Working on FF on PC and Chrome on mobile.

If still having problems (using mobile) leave it for a while and reboot the phone. It may just be a small glitch

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Veritas Numquam Perit

MI5 · ‎14-04-2018

Is it the same as the issue discussed here?
https://community.o2.co.uk/t5/Pay-Monthly/DASH-ERR04-Cant-download-old-bills/m-p/1059754/highlight/t...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

pgn · ‎14-04-2018

@Wegone wrote:
Unable to view my bill. Always takes me on a loop to sign in again, then says there’s a problem, then takes me back to my 02. Frustrating. Any ideas?

And make sure you've signed-in to the O2 site, not just to the Community forum, @Wegone:

Links to O2 Social Media Team here

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