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Used all my data

Steveowen1974
Level 1: Joiner
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on ‎27-04-2020 18:23

on ‎27-04-2020 18:23

Why am I receiving text messages saying I’ve used all my data when on the app I have plenty of data left? Has somebody else got another account in my name?
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jonsie
Level 94: Supreme
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on ‎27-04-2020 18:32

on ‎27-04-2020 18:32

Was this a promotion for extra data @Steveowen1974 

If so a text is always sent when the original data is almost used

Guide: Where is my discount or Extra Data? 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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