Update regarding an order

[Fionah98]

Hi, I made an order almost a month ago. I upgraded my actual iPhone 12 Pro for an iPhone 14 Pro Max, however I don’t have any update since then and I would like to know why is it taking so long?

Thank you

[Enlli]

Nobody here will know as we are just customers like you.

I doubt even O2 know when they are getting delivery due to the massive disruption at Foxconn due to Covid, which were added to last night by some of the workers rioting.

You can try Sales

you can call them on 0800 081 0255

[Enlli · Accepted solution]

@Fionah98 Check this thread and click on latest update

iPhone 14 & Apple Watch - Megathread 

[Dniii]

ive waited 5 weeks and just been told another 4 weeks

[Dniii]

For some kind of reference if time scales mines been dispatched this afternoon according to my o2 took 5 weeks 

[Conrax]

How?! I’ve been waiting for over 8 weeks, and mine is still "processing". I haven’t even received the Mains charger that I ordered with the phone.

[Dniii]

If you haven’t got even the charger I think something is wrong, mines saying complete but I have no shipping info and it wasn’t in store either 

[Billyard]

Did your order arrive mate?