My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8815 Views
  • 1 replies
  • 1 kudos

Resolved! DealAlerts.club

I have accidentally joined DealAlerts.club - God knows how, and they want to send me alerts at £1.50 per alert. I am trying to stop this by sending STOP to 85222 but my message is not getting through - feel totally panicked - any advice anyone?

SUE1 by Level 1: Joiner
  • 8693 Views
  • 1 replies
  • 0 kudos

Resolved! Spendcap

Hi I am waiting for my sim. While ordering my sim, I chose no spendcap. I would like to add £0 spendcap and get data barred once I reach my allowance. Many thanks.

Nas1 by Level 1: Joiner
  • 582 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on

Hello.. I purchased a bolt on on 22nd Aug of 1GB but its not showing on phone

perla by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! Forget password

I forget login password & the answer.  How can I reset? Thanks!

Yee by Level 1: Joiner
  • 817 Views
  • 3 replies
  • 0 kudos

Resolved! Unwanted IPhone

I was contacted on Wednesday afternoon by o2 and offered a 40% discount on my current plan . I accepted today I received a brand new iPhone 13 in post which I did not request nor want. I have an iPhone 13 already.is this a scam ? I can see that I now...

Aon1 by Level 1: Joiner
  • 429 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

I upgraded my phone today - I need to activate my sim but it’s giving me the option to check it’s me busy sending a code to a number I don’t know - help please!

Jh8 by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+ Asking for payment details?

Got the 3 months free Disney+ but while I can log in fine and stream on my Roku, on my iPhone (app) when I log in it says "you're only one step away from streaming" and to "complete subscription" by giving payment details. Same when I try to log in o...

Resolved! credit caRD NOT ACCEPTED

entering the security code resets page. This with either card. There is a fault

Matw by Level 1: Joiner
  • 1754 Views
  • 7 replies
  • 0 kudos