@Sam-1906
That only applies to refresh contracts direct from O2 Guide: How does O2 Refresh work?
If you took a standard contract from a reseller, you will pay the full amount unless you switch to a sim only contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
