Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Last time I topped up it was for £10: so I could get a.£5 bolt on just gone on to my account to find out I have only a £1 in my funds ? Any one knows why this is please.
I've just ordered my new phone but the delivery address is my old address how can I change it to my new address...I changed it during order but the old address has stayed on
Hi therein order to get an acceptable new package on Virgin media I’ve been sent a new sim, now, I’ve already got a contract phone from EE so don’t need to use the o2 sim at this point in time so I’m guessing that I just hang onto the sim and do noth...
I have just did what someone said on another post and by uninstalling the my o2 app and reinstall it again on my mobile phone and tablet but there is a problem there I can't reinstall the my o2 app as it says that my device isn't compatible with this...
I used to have the my02 app installed on my Samsung galaxy z3 flip now its not compatible
On the Google Play Store in UK the app doesn't show up when searched for and if I access it through Google it tells me it's incompatible with my device, I'm running Android 12 and have a Motorola Edge 20 Lite (not on O2, trying to access app for my S...
Hi, can someone please explain how to claim the pixel buds pro which was part of my order?I spoke to O2 CS who sent me to O2 recycle, who said they don't deal with it and gave me a website that doesn't exist (not their fault). Can someone please assi...
Hi! My O2 plan expires tomorrow. But, I have 4 GB data left and I also have 5£ which was credited by O2. I would like to know if this can be taken forward or if I can use 5£ to recharge for my next top-up. Also, do we have a customer service I can sp...
I had £1.16 credit that i wanted to keepbut then I accidentally enabled data instead of wifi then it took all my credit and I didn’t even use data for more that 3 secondshow do i get my credit back??
I don't understand why my data has all of a sudden in the last couple of months disappeared quickly, how do i know what is using it up?
