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Transferring old number to new SIM

DavidC3
Level 1: Joiner
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on ‎26-09-2023 11:13

on ‎26-09-2023 11:13

I rang O2 helpline yesterday and was told that my previous O2 number would be transferred within 24 hours to my new SIM but 24 hours has passed and the number has not yet been transferred to my new SIM.

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MI5
Level 94: Supreme
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on ‎26-09-2023 11:23

on ‎26-09-2023 11:23

@DavidC3 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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