My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1524 Views
  • 1 replies
  • 1 kudos

Resolved! Newbie

someone said that there are free texts that I can use from the 02 site but I cant find them?

AJAUK2019 by Level 1: Joiner
  • 674 Views
  • 7 replies
  • 0 kudos

Update number

I moved to O2, and transfered my number with a PAC. I got a temporary number with O2, then got my other number transfered over. My O2 is showing the new transfered number, but the security code for my details is being sent to the old temporary number...

dmac by Level 1: Joiner
  • 406 Views
  • 5 replies
  • 0 kudos

Resolved! charges

Hi I received the following text... FreeMsg: Thanks for subscribing to New Level Games from BonaFideMobile. Unlimited games FREE for 24hrs & then £4.50 every week until you text STOP NLG to 83463. HELP? 03300535844 or cs@bonafidemobile.com. Go to htt...

Charges by Level 1: Joiner
  • 4488 Views
  • 4 replies
  • 0 kudos

Resolved! Failed login's

Hi, Recently O2 moved over my account due to a number transfer after getting a new sim. After a lot of hassle for no reason everything was running fine. I also have a different number on the account which my friend uses but the My O2 app won't log in...

w1ls0n360 by Level 1: Joiner
  • 603 Views
  • 6 replies
  • 0 kudos

Bill

Hi could anyone help me i am trying to pay my bill which is due on the 9th april (today) but its sayin my balance is 0.00 any ideas on why this is happening ? Thanks in advance

Zeta1504 by Level 1: Joiner
  • 455 Views
  • 4 replies
  • 0 kudos

Resolved! My 02 app

Hi why my app My o2 does not working ? how i can change tariff ?

Justyna by Level 1: Joiner
  • 477 Views
  • 3 replies
  • 0 kudos

Resolved! Contact number

When it tells me to put in my contact number for the code to sign in i put in the code and it says the contact number is with another user?

Daniel97 by Level 1: Joiner
  • 558 Views
  • 2 replies
  • 0 kudos

Resolved! test

I’ve just placed a order for a new i phone and it should be 30GB and not 15 GB so why does it say this on my 02 account

Sue17 by Level 1: Joiner
  • 407 Views
  • 3 replies
  • 0 kudos

Resolved! Contract End Date

Can someone tell me where I can go within my Account online and see when my Sim only contact ends? Thanks Jean

JeanT by Level 1: Joiner
  • 732 Views
  • 4 replies
  • 0 kudos