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Transfer number across to O2

WildRam
Level 1: Joiner
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Ordered a new Sim for my wife on Thursday and gave the agent a PAC code when ordering to transfer her number across to O2
SIM arrived today and is working but with temporary number. Looking online it states it will take 24 hours for the number to transfer. Is that 24 hours from when SIM was input into the phone? Or should it already be sorted having given it to agent on Thursday last week? Do I need to do anything else? Tried to call and live chat but not getting through.
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O2Richard
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rofl is that a pint :laughing you know me too well  thumbsup

Former Guru team member
Message 11 of 15
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MI5
Level 94: Supreme
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@O2Richard wrote:

rofl is that a pint :laughing you know me too well  thumbsup


Sure is mate tongue_winking

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 15
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WildRam
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Thanks all, sorted after speaking to O2 Richard and waiting until today!

Message 13 of 15
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Cleoriff
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Good to hear @WildRam thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 14 of 15
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MI5
Level 94: Supreme
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Good news wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 15
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