This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Tranferred from virgin having ongoing issues

Toddy553
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎23-05-2024 07:57

on ‎23-05-2024 07:57

When I took the sim card from O2 my phone number and email were registered to O2 with an old wifi account probably Maccies. Back in the day. Ever since joining never been able to log into the MyO2 app,. tried customer services who had registered a 1 digit out email address, probably because it was easier. tried and tried to get this changed to no avail any help from anyone appreciated?

Message 1 of 2
290 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151726 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

on ‎23-05-2024 08:05

on ‎23-05-2024 08:05

@Toddy553 

Try messaging O2 on social media.

They have a bit more knowledge than the outsourced customer service.

Guide: How to find help & contact O2 

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
285 Views
0 Kudos
Top Kudoed Authors
View All
Top