Solved: Re: Text message

Sac88 · ‎19-03-2020

I have just received a text from O2 saying my PAC has expired and if I don't follow the link within the text my contract will be suspended, I'm just curious if this is a scam or O2

MI5 · ‎19-03-2020

@Sac88

It's a scam.

Ignore the text.

Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-03-2020

@Sac88

It's a scam.

Ignore the text.

Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Sac88 · ‎20-03-2020

Thank you

Martin-O2 · ‎20-03-2020

Thanks for taking the time to report this @Sac88. The more people that know about it the better.

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Sac88 · ‎20-03-2020

Yeah I posted on Facebook saying it was a scam too as my dad's just been frauded by something similar to this and I find it disgusting that people do this! X

jonsie · ‎20-03-2020

Preying on the vulnerable...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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