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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Text Message

Received following text "O2: We were unable to process your latest Bill. In order to avoid fees, update your billing information via: " mobile no. +447732133977. I haven't replied as I think it's false. Am I right to think this?

Blocking

How do I block someone from calling and leaving voicemails is there a way that I can stop messages being delivered aswell

Resolved! Voice mail on itemised bill

Why does it say voice mail on my itemised a it time bill instead of the number dialled

Credit File Referral

HiI recently found out that a default has been taken out on me because of a contract I entered into with o2 that never got cancelled when I asked for it to be (within 10 days of taking it out). I ended up cancelling it with o2 who agreed I shouldn’t ...

I can't view my bill

I'm logged into the website but when I try to access my O2 account it says.... Please bear with us. We are really busy at the moment. I've tried several times over as many days but get the same message every time. I want to view my bill but I'm going...