Spend cap

[TinaL]

How do I get a spend cap added to my account from £0 to £20 a month,it says on o2 website I have to ring but I cant access anybody on phone line,they're only taking urgent calls

[Bambino · Accepted solution]

@TinaL The only way is to call customer service. Numbers are in the link below. Use the Lost/Stolen or Fraud option if you have to.

Guide: Coronavirus Community Help and Support 

[O2Sophie]

Hi,TinaL,

Try chatting to o2 via here - I know it's a long link, but it works. They should be able to help you.

 https://o2chat.o2.co.uk/v03/providers/O2/window/windowChat.html?t=O2-f6c3fb53bfad5df88d493f1fd0992a9...