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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! please help, i have no service for 2 days now

ive already paid for my bill but have no service for 2 days now. please help

Resolved! SIM card blocked

Need help to unlock my sim

Resolved! My order

Hello I ordered phone and sim card to be delivered today. I didn't received any email for tracking. I have order number [mod edit: please do not post phone numbers on the public board. Thanks!] . I don't know where my phone is ! I order it last Satur...

Resolved! problem with payment

hello! so i have just ordered a sim only. it said it wouldn´t start charging me until i receive my sim card but now my account says that it´s already charging me the monthly price. i would like to stop that and get my money back please. thank you!

Resolved! Pay bill

Hi i’ve just come to pay my sons phone bill and the number isn’t there to pay it.

Resolved! 02

I want to reach O2 customer service but it says that the line is busy than usual. I want to change my bank details because I got an new card so I need to change it.