Signed upto Disney Plus extra didn’t realise 6 months

[Davider94]

I have signed upto Disney Plus extra today. I have just realised that it is for 6 months and will be charged before I can cancel. I would like to cancel before the free period ends because I won’t get enough use out of it. Please help thanks.

[MI5]

@Davider94 

You can cancel it yourself. 

Guide: Adding and removing O2 Extras  

[Davider94]

I have tried to cancel the extra but it is greyed out. I’m worried I’ll be charged before the six months is up I’m sure it said two months free. I wouldn’t have signed up for six months because I don’t have time to watch the stuff I already have. 

[MI5 · Accepted solution]

@Davider94 

It will be 3 or 6 months and it will tell you when it expires when you go to manage the extra.

You can't turn off auto renew until after the first month.

[Davider94]

Thanks I’ll see if I can manage the extra it doesn’t say how long it’s for anywhere I’ve looked today. I don’t want another charge with everything else going up including my sim only bill from April. I’ve had trials before and been able to cancel easily.