
on 28-03-2023 03:05
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on 28-03-2023 03:05
Hi , I tried to get a new contract last night and payed a £30 upfront cost but then got told I had to make a disposit I didn’t have for the order to go through , can you cancel any orders I’ve tried to put through as i have tried a few times but I don’t want them anymore and will I get my £30 deposit back
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on 28-03-2023 07:39
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255.
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on 28-03-2023 07:39
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255.
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on 28-03-2023 08:00
O2 don't have your money.
It is held by your bank in a shadow account and will be returned to your cleared funds in 5 to 7 days, in line with your banks policy.
O2 can't do anything so you need to speak to your bank.
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