Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Why do my messages go to archive once read
How do you get this STUPID STUPID company to correct a delivery address error THEY MADE. My upgrade phone was ordered on Wednesday 1st December and, in their wisdom, they delivered it to the address I NO LONGER LIVE AT, despite being told of the chan...
Hi,today I ordered from o2 shop Apple watch and payed upfront (deposit) 275 pounds. I have confirmaton from HSBc bank. I got a message that transaction didn't go thru and try again. What happened wirh my money and is apple watch ordered.Kind regardsP...
I want to know if it’s possible to merge accounts together, I got an 02 account for my phone , then I ordered my boyfriend one in my name same email etc, but it won’t link to one account, i receive both bills for both phones on the same email but for...
My upgrade phone was due to be delivered on 12th Dec. O2 seem to think I've got the phone as they sent me a questionnaire about my delivery. Every day, DPD send me a text saying my parcel has been held at the depot and delay it by another day.No-one ...
I upgraded 3 weeks ago and paid of my contract. My phone has still not been dispatched and is being ordered. Will I be given a discount as it’s going to be more than a month and I paid off the remaining contract weeks ago.
Where can I view my spend cap ?
Hi,ld like too know if my mobile number can be made ex-directory? Thanks in advance
Hi guysReceived this email and wanted to know if it was genuine Your O2 Direct Debit has changed – you do not need to do anything,this is for information onlyWe’re getting in touch to let you know that we’re making a small change to our banking and t...
Good morning I received my sim yesterday after a long wait because of the Mail strikes and was going to pay my first bill today but I cannot pay through my O2 on the website or the App. It states that there is a problem and they are fixing it. my fir...
