Reviewing order

[SeanS]

Hello I ordered a pay monthly phone, payed £230 upfront and did all the credit check, got the email saying its all went though and its full steam ahead, but when I log into my account it says it may take upto 48 hours its been a little over that and still saying the same, is there anything I can do, I spoke with customer service and they just said its processing I still need to wait but it's over the time that it has on the email

[Bambino · Accepted solution]

@SeanS You can contact the O2 sales team via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

It's likely that they won't be able to give you any other information, but it doesn't hurt to ask.

[SeanS]

Thank you I will give it a go again 

[Geo76]

I'm having same problem. Placed order Friday. Still under review.