Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I went on My 02 and to turn the auto renewal off prime video and I’ve still been charged for it for the past 2 months!
Hi, I've just joined O2, transferring my Virgin mobile number to my new sim. However, I'm unable to set up Airtime Rewards as my number has not been been accepted ("not an O2 mobile number"). This does not appear to be stipulated in the T&Cs, is ther...
My Pay as you go sim has stopped working. how can I contact O2 by phone to sort it out?
My Bill was 60 pound and now its 65 pound why ?
Hi, I'm trying to change my username but it says the email address is already registered. i have had no notification sent via email to that account so how can it be?
Where do I start. I've had to change my password 4-5 today. Because everytime I try sign in. There's a problem.Or a error page.Preventing me from managing my account.Because to get into that section I have to sign in again. Which I can't. And changin...
I deactivated my 02 account two months before and still getting bill1049725093.i haven't using the SIM and the due amount is 194.75.such a huge amount.when I try to open my 02 it shows u haven't got any account..then how I get the bill??????
I have been using Virgin Mobile for some time and was encouraged to switch to O2. I told VM I wanted to keep my old number and I have just put the O2 G4 SIM into my iPhone 8. I was delighted to see that I still have my old number but My O2 user detai...
Hi - hoping posting here helps as I have no other route. I haven't been with O2 for a while so don't have an account yet keep regularly getting emails and texts about work being done nearby. Can someone please look into this and get my details remove...
It won’t let me log into my O2 account on the app. All of my credentials are correct - I’ve double and triple checked this just to be sure.
