Refund

[Kaya1]

I received a text to say I had overpaid on my last bill. I am changing from O2 but I would like this amount refunded instead of in credit. I can’t find out how to do this on my O2 and have checked. Can I have this amount refunded? 

[pgn · Accepted solution]

MyO2 does allow you to request a refund, @Kaya1 

https://accounts.o2.co.uk/signin

- if it does not work for you, call O2: Guide: How to find help & contact O2 - good luck!