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Lilsymilsy
Level 1: Joiner
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on ‎18-10-2024 20:10

on ‎18-10-2024 20:10

Hi I want to get an iPhone 16 Pro but I have already got a contract with you to upgrade it will cost me to much money any way to cancel this contract and start up a new one pls
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pgn
Level 76: Forum Legend
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‎18-10-2024 20:19 - edited ‎18-10-2024 20:21

‎18-10-2024 20:19 - edited ‎18-10-2024 20:21

You'll still have to pay the balance of your device plan to cancel, @Lilsymilsy - Guide: Cancelling Your Contract - your MyO2 will show what you owe to cancel as will texting INFO to 85075.

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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madasaf1sh
Level 77: Grand Master
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on ‎18-10-2024 20:20

on ‎18-10-2024 20:20

@Lilsymilsy 

 

Your only option is to pay off your current contract and then upgrade, and then sell your current phone and offset the cost of your current contract (you have to pay off your current contract first though in full)... 

 

Other option wait 11mths and upgrade to the iPhone 17 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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