on 29-10-2021 15:30
How do it chase the refund for a charger that was returned 5 weeks ago - proof of postage obtained
Solved! Go to Solution.
on 29-10-2021 15:45
Hello @dianat
Welcome to the o2 Community Forum
We are a customer Community so cannot access accounts
but can advise ~
Seems the best way to chase this would be to talk to o2 Customer Services
They have a Social Media Team
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
on 29-10-2021 15:45
Hello @dianat
Welcome to the o2 Community Forum
We are a customer Community so cannot access accounts
but can advise ~
Seems the best way to chase this would be to talk to o2 Customer Services
They have a Social Media Team
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG