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Recent charges

July
Level 1: Joiner
  • 7 Posts
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on ‎02-08-2021 01:03

on ‎02-08-2021 01:03

Hi does anyone know where the recent charges option has disappeared to? I can see previous bills but not calls I have made since
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Justyjust7g
Level 1: Joiner
In response to TheresaV
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‎31-08-2021 17:26 - edited ‎31-08-2021 17:27

‎31-08-2021 17:26 - edited ‎31-08-2021 17:27

@TheresaV Hi it’s been nearly a month now and still no fix. What’s happening ?

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jonsie
Level 94: Supreme
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on ‎31-08-2021 17:42

on ‎31-08-2021 17:42

Nothing imminently I'm afraid

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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TheresaV
Former Staff
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on ‎01-09-2021 09:52

on ‎01-09-2021 09:52

Apologies there has been no fix yet @Justyjust7g, we are still working on the issue and hopefully it will be resolved very soon! Thank you for your patience!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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TheresaV
Former Staff
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on ‎13-09-2021 11:38

on ‎13-09-2021 11:38

Hi everyone!

 

This issue has now been fixed. Thank you for your patience and please let us know if you are still experiencing issues slight_smile

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Cleoriff
Level 94: Supreme
In response to TheresaV
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on ‎13-09-2021 11:42

on ‎13-09-2021 11:42

Thanks for letting us know @TheresaV 👍

Veritas Numquam Perit

Girl in a jacket
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