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July · ‎02-08-2021

Hi does anyone know where the recent charges option has disappeared to? I can see previous bills but not calls I have made since

Justyjust7g · ‎31-08-2021

@TheresaV Hi it’s been nearly a month now and still no fix. What’s happening ?

jonsie · ‎31-08-2021

Nothing imminently I'm afraid

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TheresaV · ‎01-09-2021

Apologies there has been no fix yet @Justyjust7g, we are still working on the issue and hopefully it will be resolved very soon! Thank you for your patience!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

TheresaV · ‎13-09-2021

Hi everyone!

This issue has now been fixed. Thank you for your patience and please let us know if you are still experiencing issues

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Cleoriff · ‎13-09-2021

Thanks for letting us know @TheresaV 👍

Veritas Numquam Perit

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Recent charges

changes services and pricing terms

How to change phone number

Travel charge

Bill

Payment