My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8667 Views
  • 1 replies
  • 1 kudos

email to text gatway not working apparently

Hi I've been using the email to sms gateway @mmail.co.uk for over 8 years now to notify me when a certain event occurs on my website, all of a sudden three days or so ago i stopped getting the notifications. I know nothing has changed on the site as ...

Resolved! Log in

Is anyone else having issues trying to log in to their on the O2 Ap and on the website!? An what's the problem that's trying to get fixed on the phone line!?I seem to be having issue/problem after issue/problem recently with O2 and it's really starti...

Resolved! spend cap

how do i set up a spend cap

Resolved! Cancel an order

Hi I ordered a phone for delivery tomorrow...it's out of stock. How do I cancel my order\upgrade?

Steph666 by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Data not working

Suddenly it doesn’t work and we’ve paid fully

Pola by Level 1: Joiner
  • 397 Views
  • 2 replies
  • 0 kudos

Resolved! account change

My phone is linked to my parents account as they use to pay for it. I now pay for it however it's still in their name as it couldnt be changed unless i was getting a new phone. I'm now ready for a new phone and will be trading in my current one whisl...

CharlieS by Level 1: Joiner
  • 537 Views
  • 2 replies
  • 0 kudos

Resolved! Returned calls from unknown numbers

HelloI have been receiving a considerable amount of calls and texts from unknown numbers advising they are returning my call or giving me personal details. I have not called or asked for any details from these people.Has anyone experienced this or ca...

Lee14 by Level 1: Joiner
  • 556 Views
  • 3 replies
  • 0 kudos

Resolved! Mobile data connection

How do I connect my ipad to mobile data when away from wifi?O2 isn't showing as an option when i select mobile data on my device. It asks for a QR code? Where would I find this?

ToniB by Level 1: Joiner
  • 2775 Views
  • 3 replies
  • 0 kudos

Resolved! Incorrect bill

My bill is incorrect.I need a contact number to call.Please provide.Chat support not working.

Sb4 by Level 1: Joiner
  • 790 Views
  • 4 replies
  • 0 kudos