Solved: Put through to a child to cancel contract

LordTrumpleton · ‎07-02-2022

So last week I rang O2 to cancel my iPad contract, after being on hold for 40 minutes I got through to what sounded like a 6 year old Indian child, who just answered all my questions with "yes". After ringing them back today to check if my cancellation had been put through the man said there was no record of any cancellation on my account. Anyone else had this?

MI5 · ‎07-02-2022

@LordTrumpleton

How to cancel here Guide: Cancelling Your Contract

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-02-2022

@LordTrumpleton

How to cancel here Guide: Cancelling Your Contract

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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