Re: Phone calls

Glenda52 · ‎17-12-2020

I have a Samsung phone and cannot make outgoing calls or take incoming calls. When I tried to phone my phone from another phone, the message said my phone was switched off. It was not. All other systems are fine. It is a Samsung galaxy A5.

Thanks,

Glenda

MI5 · ‎17-12-2020

@Glenda52

Swap the sim cards over and see if the fault moves with the sim or stays with the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

b4u2 · ‎17-12-2020

@Glenda52
Sorted?

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