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Piers · ‎19-05-2023

I don’t have a security question/ answer, how do I reset my password

Cleoriff · ‎19-05-2023

The best way to reset a password is by clicking on 'forgotten password'. You will then be sent a link via email which allows you to reset your password.

Veritas Numquam Perit

MI5 · ‎19-05-2023

@Piers

You'll find your security question under your details in your MyO2.

You can add or change from there.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎19-05-2023

@Piers

Sign into MyO2 http://www.o2.co.uk/myo2 and go to the section MORE. Click on that. A drop down box will appear and access the section stating 'Update Personal Details' If you click on that O2 will send a code to your mobile. Once you input that into the box you wwill then be able to change your security question and/or change your password.

Veritas Numquam Perit

Breanna · ‎22-05-2023

Were you able to get this sorted @Piers?

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Password reset

Change billing date

Switching to eSIM and Android to iOS

Name change

Chage billing address

PAC code