cancel
Showing results for 
Search instead for 
Did you mean: 

Open O2 not working

EmmaRob16
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, I am trying to apply my NHS discount but when I log into open o2 it just comes up 'Sorry, there was a problem.' once I log in?

Message 1 of 13
2,600 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Dave-O2
Community Manager
Community Manager
  • 1747 Posts
  • 117 Topics
  • 136 Solutions
Registered:

Thanks @Cleoriff 

 

@RedbeardJohnson Can you please drop me your mobile number via PM and i'll get this looked at 👍

View solution in original post

Message 6 of 13
2,189 Views
12 REPLIES 12

MI5
Level 94: Supreme
  • 154828 Posts
  • 659 Topics
  • 29444 Solutions
Registered:

@EmmaRob16 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 13
2,335 Views

Dave-O2
Community Manager
Community Manager
  • 1747 Posts
  • 117 Topics
  • 136 Solutions
Registered:

Afternoon @EmmaRob16 

 

So i can get this flagged, can you please PM me your mobile number and a screenshot of the error that you're seeing?

Message 3 of 13
2,295 Views

RedbeardJohnson
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I am also having the exact same issue and don't know how to resolve this

Message 4 of 13
2,236 Views

Cleoriff
  • 134703 Posts
  • 847 Topics
  • 7624 Solutions
Registered:

@RedbeardJohnson wrote:

I am also having the exact same issue and don't know how to resolve this


I'll tag @Dave-O2 for you @RedbeardJohnson 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 13
2,215 Views

Dave-O2
Community Manager
Community Manager
  • 1747 Posts
  • 117 Topics
  • 136 Solutions
Registered:

Thanks @Cleoriff 

 

@RedbeardJohnson Can you please drop me your mobile number via PM and i'll get this looked at 👍

Message 6 of 13
2,190 Views

Cleoriff
Level 94: Supreme
  • 134703 Posts
  • 847 Topics
  • 7624 Solutions
Registered:

Thanks @Dave-O2 x

Veritas Numquam Perit

Girl in a jacket
Message 7 of 13
2,175 Views

RedbeardJohnson
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

@Dave-O2 has solved this for me super Quick. Thanks again Dave! 

Message 8 of 13
1,963 Views

Cleoriff
  • 134703 Posts
  • 847 Topics
  • 7624 Solutions
Registered:

Great news @RedbeardJohnson and well done @Dave-O2 😉

Veritas Numquam Perit

Girl in a jacket
Message 9 of 13
1,935 Views

Alexwest21
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Having same issue if anyone can help me please. Can’t even get to log in page just the o2 open page says sorry there’s a problem 

Message 10 of 13
1,276 Views