Re: Open O2 not working

EmmaRob16 · ‎08-05-2025

Hello, I am trying to apply my NHS discount but when I log into open o2 it just comes up 'Sorry, there was a problem.' once I log in?

MI5 · ‎08-05-2025

@EmmaRob16

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dave-O2 · ‎09-05-2025

Afternoon @EmmaRob16

So i can get this flagged, can you please PM me your mobile number and a screenshot of the error that you're seeing?

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RedbeardJohnson · ‎12-05-2025

I am also having the exact same issue and don't know how to resolve this

O2

Open O2 not working

Phone number existence

No access to registered email.

How do I contact customer service on the phone and...

Contract

Broken SIM/no signal