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O2 & Virgin Merger

CMac69
Level 1: Joiner
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I have a mobile account with O2 & another with Virgin for 2 separate mobile phones. I use the same email address to login to each account but have different passwords. How will this be affected by the merger? Can I have the 2 phones under 1 account?

The O2 phone is Pay As You Go while Virgin mobile is on contract.

Can you help explain what I need to do?

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madasaf1sh
Level 77: Grand Master
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@CMac69 

 

Good question, 


From what I understand the account data doesnt get migrated just the numbers into o2, and then you set u[ a new myo2 account with o2. 

You should be able to add the other numbers into your current myo2 account, however o2 have restricted the adding of additional numbers whilst the migration to a new billing platform and the VM MVNO to o2 MNO are completed.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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