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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 10022 Views
  • 1 replies
  • 1 kudos

Resolved! my o2 bussiness

hi, since i changed my a/c to a business sim only deal i have not been able to get on to either my o2 or my o2 business app, even though i log in it says i have a different email address registered. Anyone found this problem? im getting to the point ...

reaz by Level 1: Joiner
  • 589 Views
  • 1 replies
  • 0 kudos

Repeated texts sent to my device

Hello TL;DR:ISSUE: My Oppo A94 5G mobile keeps re-sending the SAME texts from anyone who texts me ... several times, repeatedly over days... I have poor reception (-119dBm), but the OFCOM checker says my area is best for indoors and out 4G on o2! so ...

scubby by Level 1: Joiner
  • 1300 Views
  • 3 replies
  • 0 kudos

Resolved! Travel inclusive zone tariff

Hi can you confirm that my tariff is a travel inclusive tariff for use in Australia?

NavinReza by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

account

Why can't I check my O2 account on my Mac? I open My O2 and it gives me nowhere to go. The site is exceedingly slow and I keep getting a Beachball of Death on every page.

mulkunpaa by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Resolved! TRAVEL ABROAD

Hi , Can I still use free wifi at hotels etc if I have added the 02travel bolt on for visting South Africa .

SHEMU by Level 1: Joiner
  • 645 Views
  • 2 replies
  • 0 kudos

Resolved! Leaving O2 - I am already abroad

Hi there, I have moved abroad permanently and no longer require my contract. I am trying to cancel by calling +44(0)3448090202 however the number is not being recognised & I cannot make contact. Please can you advise me how I can proceed. Many thanks...

J_Bob by Level 1: Joiner
  • 536 Views
  • 1 replies
  • 0 kudos

Resolved! Disney plus

Hi I upgraded my phone last month and got Disney plus free for 6 months I activated it and have been watching shows on Disney plus but my subscription for it has gone

Toniford by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Resolved! Credit

Can I top up £3

Resolved! Sim replacement

I lost my sim and need replacement one I am on pay as go 

Lomski by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Resolved! New SIM activation

Hi folks I've stayed with out with my new S23 Ultra which arrived at 10.30 this morning. It came with a new nano sim. How long would it be until this is activated? Thanks

Nat7 by Level 1: Joiner
  • 564 Views
  • 1 replies
  • 0 kudos