Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Upon logging into MyO2 now as part of their Easter Promotions - O2 are now showing a mini game existing customers can take part it. Easter Eggs are hidden under one of three cups which are then moved. Upon successfully finding the eggs you are offere...
I’m trying to pay my early cancellation fee but won’t let me back into my O2 app
Hi everyone I just hope someone can answer my question as searching for it on 02 app/ website is impossible! I have an 02 refresh 5gb contract and have been with 02 for about 20 years. I have lost my phone does my 02 refresh contract include loss ins...
Hi, Can anyone please tell me why this is. On the 02 website on my account page, it shows ‘account portfolio’ then ‘company’ with my full name below that and below there it has ‘accounts’ - my name and the account number. At the top right, next to My...
My contract has ended and I want ti see what you can offer me
Hello, I am a Virgin Media customer who has upgraded to Volt and now have an O2 SIM and have ported my Virgin mobile across.I received the O2 SIM with a new number which would only be temporary until my Virgin number transferred.I set up an O2 accoun...
Hi when i login to my account it is no products please resolve it asap
I need to change my address
Hello I am struggling to sign into my02 it keeps comings up with somthing went wrong. Could you help with this? Iv tried my wife's account and its fine but for some reason my one won't show me anything like add ons or airtime bill or anything just co...
My O2 account has been suspended due to suspected fraud, and due to this I have been without all phone and internet service for 6 days now. Customer Services say the can’t help because it’s with the Fraud Team and said to email them at o2fraudteam@o2...
